Forms & Surveys

Export and notifications

CSV export, email alerts, and respondent receipts.

Pro

Export to CSV

From a form's Responses tab, choose Export. You get one row per response with a column per question, plus:

  • Submission timestamp (UTC)
  • Verified email, when identity verification is on
  • Score, maximum score and pass/fail, for scored forms

Columns follow the question order in the form. Questions hidden from a respondent by conditional logic are empty for that row — not missing — so the file stays rectangular and opens cleanly in Excel, Sheets or a dataframe.

Renaming a question after collecting responses changes the column heading but keeps the answers attached. If you're mid-collection and rely on a fixed heading, finish the run first.

Email notifications

Set a notification address in the form's settings and you get an email whenever someone submits. Useful for low-volume, high-value forms — a demo request, a support escalation.

For a high-traffic survey, turn it off and read the inbox instead. A thousand notification emails helps nobody.

Respondent receipts

On the top tier, respondents can get their own confirmation email after submitting — with their score, if the form is scored.

Worth turning on for registrations and assessments, where people expect a record of what they submitted. Leave it off for anonymous feedback, where an email undermines the anonymity you promised.

Retention

Analytics are kept for a period set by your plan, from 30 days on Free through to unlimited on the top tier. Response data itself stays until you delete it.

If you have a retention obligation of your own, export on a schedule — the CSV is the artefact you keep, not the dashboard.

A note on personal data

If your form collects personal information:

  • Say what you'll use it for, in the form itself, in plain language
  • Add a consent question where consent is what you're relying on
  • Delete responses when you no longer need them — the shortest retention you can live with is the safest

Responses and exports contain exactly what respondents typed, so treat both as personal data from the moment they're created.

Export and notifications — Help · Drentio | Drentio